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Our warranty offers you 120 nights of flawless sleep or else we will give you a refund.The 120 days trail period applies to the mattress only. There are no re-stocking fees. The buyers are responsible for returning the item and shipping fee. Once the return has been approved, mattress must be in good-clean condition and you must have the original receipt. All refunds will be issued upon careful inspection that the returned is in its original shape and condition.
This 20 years limited warranty does not cover:
If there is a normal increase in softness as a result of normal use not associated with the defects within the foam itself. Physical abuse or damage to the structure and/or cover material, including but not limited to, burns, cuts, tears, or liquid damage. Damage associated with an improper bed frame, foundation, or adjustable base. Pillows can be returned if they have damages from shipping. Please if you notice a defect in the package from FEDEX notify us so we can send a replacement.
